WPT Free Poker FAQs: Online Poker, Bonus Terms, Deposits, Withdrawals, and More on the Global App

WPT Free Poker FAQs: Online Poker, Bonus Terms, Deposits, Withdrawals, and More on the Global App

WPT Global - Frequently Asked Questions: Online Poker

My Account

How can I start playing?

To play on WPT Global, please download and install the app on your device. Once this step is completed, you can register a Player Account, accept our Terms and Conditions and Privacy Policy and deposit funds to start playing.

How do I change my personal details?

If you made a typo during registration, or your personal details have changed, please get in touch with us at [email protected] and our Customer Support team will assist you.

What do I do if I forget my password?

If you have forgotten your password, please open the app and click on the Forgot password button to reset it.

How do I close my account?

If you would like to close your Player Account, kindly contact our Customer Support team at [email protected]. Please note that you will not be allowed to register a new account once the existing one is closed as every player is limited to one account only.

I will be out of the country for a while. Can I still play poker from another region?

You can play poker on WPT Global anywhere that we are licensed to operate (100 countries and dependencies). You will not be allowed to access the app if you travel to a jurisdiction from which it is not legal to play.

Can I use a poker tracker and/or any HUD with my account?

No, we do not allow third party tools on WPT Global.

WPT Global

What is WPT Global?

WPT Global is an online gaming platform providing real money poker games to players in over 100 countries and dependencies.

What is the World Poker Tour?

World Poker Tour (WPT) is the premier name in internationally televised gaming and entertainment with brand presence in land-based tournaments, television, online, and mobile.

Who is WPT Global licensed by?

WPT Global is licensed in Curaçao under the Licence #GLH-OCCHKTW0701202022 issued by Gaming Services Provider N.V. for the provision of online games of chance.

How can I play live WPT Tournaments?

The WPT brings prestigious live events to the best venues worldwide, which are open to everyone of legal age to play. You can check out the upcoming WPT schedule here. WPT Global offers exclusive satellites into WPT live tournaments, where you can win your seat for a fraction of the buy-in.

What are WPT Satellites?

Satellites are a special type of tournament that awards tickets to events, on or offline, instead of prize money. WPT satellites provide a unique opportunity to win seats in WPT tournaments around the world.

Bonus Terms

What bonuses are available at WPT Global?

WPT Global offers a 100% Deposit Match Bonus for all new players (from $20 up to $1,200). via WPT777 get bonus

What is the first deposit bonus?

You will receive a 100% match deposit bonus when depositing for the first time - a minimum of $20 up to $1,200. Your bonus is unlocked in $5 increments for every $20 in rake contribution through playing tournaments or cash games and is credited straight to the cashier. You can see all active bonuses you have in the Bonus Centre section of your Profile.

Deposits

How do I deposit?

To deposit you will need to log into your Player Account and go to the Cashier page. Click the 'Deposit' button to see all payment methods available to you.

My deposit has not reached my Player Account

Please allow a few minutes for your deposit to become visible in your Player Account. In rare cases, there might be delays between banks and providers receiving your request and funds being made available. You can always check to see whether funds have been debited from your bank account, credit card, wallet etc. We might need a proof of payment to be able to check for a missing deposit.

Do you charge any fees on deposits?

We do not charge fees for deposits.

What deposit methods are currently available?

Players can deposit to their WPT Global account using a variety of payment methods (depending on region) including Visa, Mastercard, JCB, instant bank transfer, prepaid vouchers and a wide range of cryptocurrencies such as Bitcoin, Ethereum, Litecoin and many more. Major E-wallets like Neteller, Skrill, Muchbetter and Luxonpay are also available (excluding Ontario).

How do I deposit using Cryptocurrency?

To deposit using crypto, you will need to have a crypto wallet with coins in it. Log in to your WPT Global Player Account and go to the Cashier. Click 'Deposit' and choose 'Cryptoprocessing' from the options available. Select the currency you wish to deposit with and enter the desired amount in USD. In the next step, you will be given a unique address to which to send the crypto. You will then need to send the crypto from your wallet to the address provided and wait for the deposit to go through.

How do I deposit using Skrill?

To deposit using Skrill, you need to create and verify an account with them. You can then add funds to your Skrill eWallet using a variety of methods. To deposit on WPT Global, log in to your Player Account and go to the Cashier. Click 'Deposit' and choose Skrill from the options available. Follow the on-screen instructions to make your deposit.

How do I deposit using Neteller?

To deposit using Neteller, create and verify an account with them. You can then add funds to your Neteller eWallet using a variety of methods. To deposit on WPT Global, log in to your Player Account and go to the Cashier. Click 'Deposit' and choose Neteller from the options available. Follow the on-screen instructions to make your deposit.

Withdrawals

How do I withdraw funds from my Player Account?

To request a withdrawal, you will need to log into your Player Account and go to the Cashier page. You will see the 'Withdraw' button; click on it to choose the correct payment method and the amount you would like to withdraw.

Why havent I received my withdrawal?

You can always check the status of your withdrawal under your 'transaction history' section. You should receive the requested amount within 1 to 5 working days.

Do you charge any fees on withdrawals?

We do not charge fees for withdrawals.

Why was my withdrawal rejected?

Withdrawals may be rejected if requested to be made to a different payment method than that with which you made your deposit.

Why can I not withdraw my original deposit?

You must wager the full amount of your deposit at least one time before requesting a withdrawal, as stated in our Terms and Conditions. Once you do this, you can request your funds using the same method you used to deposit.

Account Verification

Why do I need to verify my account?

As a licensed Operator that abides by the law and applicable regulations, we have to establish the identity of our players and therefore require some documentation to verify your Player Account.

What documents do I have to submit for my account verification?

For your account verification, we will need you to provide documents such as a valid ID card, passport, drivers license, utility bill, proof of your deposits and/or other documentation. The documents provided must be clear photos with all four corners visible, and the utility bill required for address verification must not be more than 3 months old. We do not accept black and white copies or partial documents. Payment cards must be pictured clearly, front and back. For further information, kindly contact our Customer Support Team at [email protected].

How long does it take for my account to be verified?

Our aim is to verify your Player Account as soon as possible and within 72 hours from the moment you have submitted all the required documents in the correct format.

Technical Issues

How do I download and install the WPT Global app?

Windows - minimum system requirements: Windows 10, min 500MB disk space, 3 GB RAM (4 GB recommended)

  • Press the button to start the download here
  • Once the app has downloaded to your computer, open the file (check your 'Download' folder) to launch the installer
  • Follow the installer's instructions

Mac - minimum system requirements: macOS 10.14, min 500MB disk space, 3 GB RAM (4 GB recommended)

  • Press the button to start the download here
  • Once the app has downloaded to your computer, open the file (check your 'Downloads' folder)
  • Drag the WPT Global icon to your Applications folder
  • Open your Applications folder and run the WPT Global application to start playing

Android - minimum system requirements: Android 8.0, min 500 MB disk space, 3 GB RAM (4 GB recommended)

  • Press the button to start the download here
  • When asked to 'Download file?', choose 'Download'
  • Open the .apk file
  • When asked 'Do you want to install this application', choose 'Install'
  • Once installation is complete, choose 'Open' to launch WPT Global
  • When asked 'Allow WPT Global to access this device's location', choose 'Allow only while using the app'

iPhone - minimum system requirements: iOS 10, min 500MB disk space, 3 GB RAM (4 GB recommended)

Download our app from the App Store by searching for WPT Global.

My antivirus is blocking pop-ups: how do I fix it?

You can allow pop-ups on Safari in Preferences > Security by unchecking 'Block pop-up windows'. In Chrome, you can set your preferences in Settings > Privacy and security > Site Settings > Pop-ups and redirects. You can allow pop-ups on Android by going to our page and choosing 'Always show' at the bottom.

Firefox warns you when it has prevented a pop-up window from opening click 'Options' to choose to allow them or add our site to the list of 'Exceptions' in Settings > Privacy & Security > Permissions. For Internet Explorer, turn pop-up blockers on and off by going to Tools > Internet Options > Privacy > Pop-up Blocker and for Microsoft Edge, you will find these permissions under Settings > Site permissions.

Why am I getting a driver error when downloading WPT Global?

If you are receiving a driver error message when trying to download the WPT Global App, please click here for instructions on how to update your graphics card driver to solve the issue.

Is this download safe for my computer?

Yes. The download is secure and will only install WPT Global on your device.

The app is not responding.

If you experience any issues with the app, we advise you to clear your cache and cookies as a first step. If the problem persists, please delete and download the app again on your device. If you require assistance, please send us a screenshot of the error message you receive or details of the problem you have at [email protected] and we will be happy to help.

Mobile app updates

To avoid experiencing issues, always accept a request to update our app. We release new updates frequently, so please make sure you have the latest version installed.

I’m trying to download WPT Global on Windows and receiving the error message ‘Unable to execute file in the temporary directory’. How do I resolve this?

In order to download WPT Global you must be an administrator on your PC. Please go to your downloads folder, right click on WPT Global and select ‘Run as administrator’ to proceed.

Poker Games

What is a Flight tournament?

A tournament with flights is where there are many qualifying rounds (or day 1s) that filter into the condensed day 2 or final day. Generally, the top X% (typically 10-20%) will qualify for the final day from each flight. Once a flight reaches this percentage of players remaining, it will automatically stop, and all remaining players will move onto the final day (typically with whatever chip stack they finished with). Flights can also conclude based on:

  • Levels
  • Time
  • Number of players remaining

In some flights, no prizes will be awarded, and in others, there can be prizes for the flight days. Once all the flights have concluded, a final day will start as per the schedule. Make sure to check the WPT Global MTT Lobby to find out when your final day starts!

You buy into the flight for the full buy-in amount, and you cannot buy directly into the final day. Generally, you can enter more than one flight for the same tournament. If you qualify more than once for the final day, your best (biggest) chip stack will be the one you start the final day with (all of your other chip stacks will be removed from the final day automatically).

EN_x2.jpg

Example of how flight tournaments can work

What is a satellite tournament?

A satellite tournament is where you can attempt to win your way into a larger tournament for a smaller percentage of the buy-in. Typically the cost of entry to a satellite will be 10-20% of what the larger tournament costs. Satellite tournaments can award more than 1 entry into the larger tournament, depending on how many entries the satellite gets. For example, an $11 ($10 + $1) satellite tournament will pay out 1 entry to a $110 ($100 + $10) tournament for every 11 players that enter the satellite.

Some satellites pay out generic tickets of a certain value, instead of direct entry to a specific tournament, which can be used for any tournament with a buy-in of that value.

What is a guaranteed tournament?

A guaranteed tournament is where there is a certain prize pool that is guaranteed to be paid out, no matter how many players have entered it. The prize pool can increase if the tournament gets enough entries, but it will not pay less than the guarantee. For example, if a $55 ($50 + $5) tournament with a $2,000 guarantee gets 22 entries, it will still pay out $2,000. If the same tournament got 63 entries, then it would pay out a total of $3,150 (63 x $50).

How do I use the tournament ticket/s from my Backpack?

To use your ticket/s go to the 'Tournaments' tab in the lobby, select a tournament with buy-in equal to the amount of your ticket and register for the tournament.

What hands are eligible for cash game jackpots?

Each jackpot table details the payouts available for each qualifying hand. A player must use both of their hole cards and hold the winning hand in order to be eligible for any jackpot payout.

Fairness & Security

What is WPT Global’s fair play algorithm?

At a high level, our fair play algorithm is designed to ensure that every player has a fair chance to win and to enhance every player's experience.

We do this by limiting the number of extremely skilled players that can sit at each table. For new players, this enhances the experience by giving them a fair chance to win. You will not find yourself at a table with 8 professional players and you will mostly be playing against players of a similar skill level.

For professional players, we believe this also improves the experience by limiting the number of other professionals at your table.

It doesn't matter if you're a new recreational player or a pro, you'll always find a place in the game of your choice, as we have one of the largest cash game player pools.

How do WPT Global ensure the games are safe and secure?

Our team of 50+ industry experts and former poker professionals utilize AI detection tools to monitor games 24/7 for bots, RTA, collusion, and multi-accounting. Every security case is reviewed independently by at least two team members to ensure that we reach an accurate and objective conclusion.

Casino

Where can I see the rules of each game?

Each game has a help page. This is found either in the menu of the game or via an info button. This help page explains all the rules of the game.

What is the maximum bet amount on casino games?

The maximum bet amount can vary between games. The help page of each game details the maximum bet amounts for that specific game.

What does Return to Player (RTP) mean?

The RTP describes the amount a player is expected to earn back while playing a slot games over time. The RTP percentage varies from casino game to casino game.

Can you win real money at WPT Global?

Yes, you can win real money at WPT Global. WPT Global also offer the chance to win seats in any number of exciting live tournaments.

How many decks are used in poker?

In most popular poker variants, such as Texas Hold'em and Omaha, a standard deck of 52 playing cards is used. Each deck contains four suits (hearts, diamonds, clubs, and spades) and consists of 13 ranks (Ace, 2 through 10, and the face cards: Jack, Queen, and King).

What is the bonus code for WPT Global Poker 2023?

The best bonus code for WPT Global is WPT777. By entering the bonus code, players will get a welcome bonus 100% up to $1,200 on the first deposit. The minimum deposit is $20.

Join the World’s Largest Recreational Pool of Cash Game Players

Join the World’s Largest Recreational Pool of Cash Game Players
Win your way into WPT Live Events Worldwide

Win your way into WPT Live Events Worldwide

Secure, Safe & Seriously Fun

Secure, Safe & Seriously Fun
Fair and Secure Platform

Fair and Secure Platform

Make WPT Global Your New Online Poker Home

Make WPT Global Your New Online Poker Home
One-of-a-Kind Celebrity Tables

One-of-a-Kind Celebrity Tables

WPT Global Download Setup

WPT Global Download Setup
WPT Global Install Setup

WPT Global Install Setup

Set Up Your WPT Global Account

Set Up Your WPT Global Account
Ready to Play WPT Global?

Ready to Play WPT Global?

Deposit now and receive your WPT® Global Ticket Package

Deposit now and receive your WPT® Global Ticket Package

My WPT Global Account

1. How do I start playing?

To play on WPT Global, please download and install the app on your device. Then, register a player account, agree to the terms of use and privacy policy, and deposit funds to start playing.

2. How can I change my personal information?

If you made a mistake during registration or your personal information has changed, please contact [email protected]. Customer support will assist you.

3. What if I forget my password?

If you forget your password, open the app and click the 'Forgot Password' button to reset it.

4. How do I close my account?

If you wish to close your account, please contact customer support at [email protected]. Note: Once you close your existing account, you cannot register a new one (only one account per person is allowed).

5. I'm leaving this country for a while. Can I play poker from other regions?

WPT Global is available in over 100 countries and regions where it is licensed to operate. If your destination is not legal, you will not be able to access the app.

6. Can I use poker trackers or HUDs with my account?

No, WPT Global does not allow the use of third-party tools.

What is WPT Global

1. What is WPT Global?

WPT Global is an online gaming platform offering real-money poker to players in over 100 countries.

2. What is the World Poker Tour (WPT)?

The World Poker Tour (WPT) is an international gaming entertainment brand that operates live tournaments, television, online, and mobile events.

3. Where is WPT Global licensed?

WPT Global is licensed by Gaming Services Provider N.V. in Curacao, with license #GLH-OCCHKTW0701202022, to provide online gambling.

4. How can I participate in WPT live tournaments?

WPT hosts famous live events at top venues worldwide, and anyone of legal age can participate. Please check the official website for the latest schedule. WPT Global also offers exclusive satellites where you can win seats to WPT live tournaments for a small buy-in.

5. What is a WPT satellite?

A satellite is a special tournament where you can win entry to online or offline events instead of cash prizes. WPT satellites offer unique opportunities to qualify for WPT tournaments worldwide.

Bonus Terms

1. What bonuses are available on WPT Global?

WPT Global offers all new players a 100% deposit match bonus (from $20 to $1,200). Get your bonus with WPT777.

2. How much is the first deposit bonus?

On your first deposit, you receive a 100% match bonus (minimum $20, maximum $1,200). Participate in tournaments or cash games, and $5 of your bonus is unlocked for every $20 played and credited directly to your cashier. You can check your available bonuses in the 'Bonus Center' in your profile.

Deposits in WPT Global

1. How do I make a deposit?

To deposit, log in to your player account and access the cashier page. Click the 'Deposit' button to see all available payment methods.

2. My deposit hasn't been reflected in my account

Please wait a few minutes for your deposit to be reflected in your account. Occasionally, there may be delays due to your bank or provider. Please check if the funds have been deducted from your bank account, credit card, or wallet. Proof of payment may be required for investigation.

3. Are there any fees for deposits?

There are no deposit fees.

4. What deposit methods are currently available?

Available methods vary by region, but you can deposit via Visa, Mastercard, JCB, instant bank transfer, prepaid vouchers, cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and major e-wallets (Neteller, Skrill, Muchbetter, Luxonpay, except Ontario).

5. How do I deposit with cryptocurrency?

To deposit with cryptocurrency, you need a crypto wallet with coins. Log in to your WPT Global account, access the cashier, select 'Deposit' and then 'Crypto Payment', enter the currency and amount, and send the funds from your wallet to the displayed address. Wait for the deposit to complete.

6. How do I deposit with Skrill?

To deposit with Skrill, create and verify your account. After adding funds to your Skrill wallet, log in to your WPT Global account, go to the cashier, select 'Deposit' then 'Skrill', and follow the on-screen instructions.

7. How do I deposit with Neteller?

To deposit with Neteller, create and verify your account. After adding funds to your Neteller eWallet, log in to your WPT Global account, go to the cashier, select 'Deposit' then 'Neteller', and follow the on-screen instructions.

Withdrawals in WPT Global

1. How do I withdraw from my player account?

To request a withdrawal, log in to your account and access the cashier page. Select your preferred payment method and amount from the 'Withdraw' button.

2. Why hasn't my withdrawal arrived yet?

You can check your withdrawal status at any time in the 'Transaction History' section. Usually, your funds will arrive within 1 to 5 business days.

3. Are there any fees for withdrawals?

There are no withdrawal fees.

4. Why was my withdrawal rejected?

Withdrawals may be rejected if you select a payment method different from the one used for deposit.

5. Why can't I withdraw my original deposit amount?

According to the terms and conditions, you must wager at least the amount of your deposit before requesting a withdrawal. Once completed, you can request a withdrawal using the same method as your deposit.

WPT Global Account Verification

1. Why is account verification necessary?

To comply with laws and regulations, we require player identity verification. Please submit the necessary documents for account verification.

2. What documents are required for verification?

Verification requires a valid ID, passport, driver's license, utility bill, deposit proof, etc. Documents must be clear photos showing all corners, and utility bills must be within the last three months. Black-and-white or partial documents are not accepted. Payment cards require clear images of both sides. For details, contact customer support ([email protected]).

3. How long does account verification take?

After submitting the required documents in the correct format, we aim to complete verification within 72 hours.

WPT Global Technical Issues

1. How do I download and install the WPT Global app?

**Windows** - Minimum requirements: Windows 10, 500MB+ free disk space, 3GB RAM (4GB recommended) - Start download from [here](/download) - After downloading, open the file (in the 'Downloads' folder) and run the installer - Follow the installer instructions **Mac** - Minimum requirements: macOS 10.14, 500MB+ free disk space, 3GB RAM (4GB recommended) - Start download from [here](/download) - After downloading, open the file (in the 'Downloads' folder) - Drag the WPT Global icon to the Applications folder - Start WPT Global from the Applications folder **Android** - Minimum requirements: Android 8.0, 500MB+ free disk space, 3GB RAM (4GB recommended) - Start download from [here](/download) - When prompted 'Download file?', select 'Download' - Open the .apk file - When prompted 'Install this app?', select 'Install' - After installation, select 'Open' to launch WPT Global - When prompted for location access, select 'Allow only while using the app' **iPhone** - Minimum requirements: iOS 10, 500MB+ free disk space, 3GB RAM (4GB recommended) Search for 'WPT Global' in the App Store and download the app.

2. What should I do if my antivirus blocks pop-ups?

For Safari, go to 'Settings' > 'Security' and turn off 'Block Pop-ups'. For Chrome, go to 'Settings' > 'Privacy and Security' > 'Site Settings' > 'Pop-ups and Redirects'. For Android, select 'Always show' at the bottom of the page. For Firefox, allow via 'Options' when prompted, or add the site to the 'Exceptions List' under 'Settings' > 'Privacy & Security' > 'Permissions'. For Internet Explorer, go to 'Tools' > 'Internet Options' > 'Privacy' > 'Pop-up Blocker'. For Microsoft Edge, go to 'Settings' > 'Site Permissions'.

3. What if I get a driver error when downloading WPT Global?

If you get a driver error when downloading the WPT Global app, please refer to the graphics driver update instructions.

4. Is this download safe?

Yes, it is safe. Only WPT Global will be installed.

5. The app is not responding.

If you experience issues with the app, first clear your cache and cookies. If the problem persists, uninstall and reinstall the app. If you need support, send a screenshot of the error message and details to [email protected].

6. Mobile app updates

To avoid issues, always approve app update notifications. New updates are frequently released, so always use the latest version.

7. What should I do if I see 'Cannot run files in temporary directory' on Windows?

You need administrator rights to download WPT Global. In the Downloads folder, right-click WPT Global and select 'Run as administrator'.

WPT Global Poker Games

1. What is a flight tournament?

A flight tournament has multiple qualifiers (or Day 1s), and the top X% (usually 10-20%) of each flight advance to the final day. When a flight reaches that percentage, it ends automatically, and the remaining players move to the final day (chips are carried over). Flights may also end based on level, time, or remaining players. Some flights may not award prizes, while others do. After all flights end, the final day starts as scheduled. You must buy in for each flight; direct entry to the final day is not allowed. You can enter multiple flights in the same tournament, but only your largest chip stack carries over if you qualify more than once.

2. What is a satellite tournament?

A satellite tournament is a tournament where you can win entry to a major tournament for a small buy-in. The entry fee is usually 10-20% of the major tournament. Multiple entries may be awarded depending on the number of participants. Example: In an $11 ($10+$1) satellite, one ticket to a $110 ($100+$10) tournament is awarded for every 11 players. Some satellites award generic tickets that can be used for any tournament with the same buy-in, not just a specific tournament.

3. What is a guaranteed tournament?

A guaranteed tournament is a tournament where a certain prize pool is guaranteed regardless of the number of players. If there are more players, the prize pool increases, but it will not fall below the guaranteed minimum. Example: In a $55 ($50+$5) tournament with a $2,000 guarantee, even with 22 players, $2,000 is paid out. With 63 players, $3,150 (63×$50) is paid out.

4. How do I use tournament tickets in my backpack?

To use a ticket, select a tournament with the same value as your ticket from the 'Tournaments' tab in the lobby and register.

5. Which hands are eligible for the cash game jackpot?

Each jackpot table displays the prize for each qualifying hand. Players must use both hole cards and have a winning hand to qualify for the cumulative jackpot.

Fairness and Security

1. What is WPT Global's fairness algorithm?

Our fairness algorithm is designed to ensure that all players have an equal chance of winning and to enhance the player experience. By limiting the number of skilled players at each table, we provide new players with a fair chance of winning. You will never be seated with eight pros at the same table and will mainly play against others of similar skill. Even for pros, limiting the number of other pros provides a better experience. Whether you are a new, recreational, or professional player, you will find your preferred game in one of the largest cash game player pools.

2. How does WPT Global ensure safety and reliability?

Our team consists of over 50 industry experts and former professional poker players. We use AI detection tools to monitor for bots, RTAs, collusion, and multi-accounting 24/7/365. Every security case is reviewed independently by at least two team members to ensure accurate and objective conclusions.

WPT Global Game Rules

1. Where can I check the rules for each game?

You can check the rules for each game on the help page found in the game's menu or info button.

2. What is the maximum bet for casino games?

The maximum bet varies by game. Please check the help page for each game for details.

3. What is player return (RTP)?

RTP indicates the expected return rate for players in slot games and varies by game.